Aetna, a CVS Health company, reported that 69% of its Medicare Advantage members are in plans rated 4 or 5 stars by CMS, highlighting strong clinical quality and member experience measures.
Why it matters. Aetna's high Star Ratings could attract more Medicare Advantage members and improve its market position.
Aetna, a CVS Health business
As of June 30, 2026, the Company had approximately 9,000 retail pharmacy locations
In addition, we demonstrated operational excellence through outstanding performance in service and administrative measures, including **Call Center Foreign Language Interpreter and Teletypewriter Availability (4.99\*)**, **Reviewing Appeals Decisions (4.08\*)**, **Plan Makes Tim…
Aetna earned a high score on **Rating of Health Care Quality (4.22\*)**, indicating the positive experiences members had with their health care providers and the broader care experience supported by Aetna.
The Company also serves an estimated 37 million people through a broad range of health insurance products and related services.
more than 69 percent of its Medicare Advantage (MA) members are in 2027 plans rated 4 stars or higher (out of 5 stars)
Strong performance on **Customer Service (4.04\*)**, **Getting Needed Care (3.89\*)** and **Getting Needed Prescription Drugs (4.07\*)** further highlight our focus on making health care easier to access and navigate.
Low rates of **Complaints about the Drug Plan (4.29\*)** demonstrate members' confidence in our service and commitment to resolving issues quickly and effectively.
more than 1,000 walk-in and primary care medical clinics
All scores are based on a rating scale of five stars.
a leading pharmacy benefits manager with approximately 87 million plan members
Aetna, a CVS Health business, serves an estimated 37 million people
Aetna®, a CVS Health® company (NYSE: CVS)
Our 2027 Star Ratings results demonstrate excellence across several key clinical quality measures.
HARTFORD, Conn., Oct 8, 2026 /PRNewswire/ -- Aetna®, a CVS Health® company (NYSE: CVS), announced today that more than 69 percent of its Medicare Advantage (MA) members are in 2027 plans rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CM…
