Amazon has released Amazon Nova 2.5 Sonic, an updated speech-to-speech model for voice agents with enhanced reasoning and lower latency, improving real-time voice interactions.
Why it matters. Voice agents powered by Amazon Nova 2.5 Sonic will offer better context maintenance and faster, more natural interactions, affecting customer service and virtual assistants.
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Today, we announce the general availability of Amazon Nova 2.5 Sonic, our latest speech-to-speech model for natural, real-time voice agents. This release brings improved reasoning, instruction following, and tool-calling accuracy to real-time voice applications. The model also d…
Nova 2.5 Sonic helps voice agents maintain context, follow multi-step instructions, and use connected tools to complete customer tasks. For example, a customer-service agent can look up an order, check return eligibility, and initiate a return within a conversation. These improv…
