The Federal Trade Commission is sending over $100,000 in redress payments to consumers deceived by GOAT's shipping and refund policies, as part of a settlement over alleged violations of the FTC's Mail, Internet or Telephone Order Merchandise Rule.
Why it matters. Consumers impacted by GOAT's deceptive practices will receive refunds, ensuring they are compensated for their losses.
The Federal Trade Commission announced it is sending more than $100,000 in redress payments to consumers deceived by online marketplace GOAT. The refunds are part of a settlement over allegations the company failed to honor its refund policies and violated an FTC rule requiring companies to have reasonable shipping practices.
In a 2024 complaint , the FTC alleged that GOAT, an online marketplace for sneakers, apparel and accessories, failed to mail some priority processing orders as fast as promised and did not offer buyers the option of agreeing to the delay or cancelling the order and receiving a prompt refund, as required by the FTC’s Mail, Internet or Telephone Order Merchandise Rule.
In 2025, GOAT directly refunded more than $736,000 to affected customers as part of a settlement with the FTC.
The Federal Trade Commission announced it is sending more than $100,000 in redress payments to consumers deceived by online marketplace GOAT.
